We have always received prompt and excellent service from the staff at Dale's. We won't take our cars anywhere else!
Thank you Nicole. We are honored to help maintain your Honda. -Chad Jacks
Thanks for the 5 star review Nathan. I hope that tires all good. Any problems you get back to me. -Chad Jacks
Took advantage of me one time but never again
Good evening Scott. I don't have any records of seeing your vehicle in my shop unless it is under a different name? However I'm truly sorry for your bad experience and I would like to improve any way I can. It is not our intention to take advantage of anyone. I would really like an opportunity to remedy the situation if possible. Please call me 563 388 9363. Thank you- Tim Shaffer, Owner Dale's Service Center
Dale's Service Center was able to get my daughter's car in to check for an oil leak prior to her heading back to college. They did a full inspection on her car and found a serious issue with her brake line. Thankfully, the oil leak was something that didn't need addressed right away. They were able to fix her brake line in a timely manner. Chad went over all of the items they found during the inspection and helped me prioritize the most important items to address in the future. He was not pushy with insisting I had to take care of any of it which was greatly appreciated. Everyone at Dale's was friendly and helped take care of my daughter's car.
Thank you Angie. Safety is very important to us as it is to you. glad we got the Jeep Grand Cherokee in working order.
Great service. Took pictures and went over with me everything that needed done befor doing it. My car runs much better now😁
Milekat39 Thank you. I'm glad to hear your vehicle is running much better now. Look forward to working with you in the future. -Chad Jacks
Excellent service and care!
Excellent service and care! Know their stuff.
Thank you Steve! Always great to get positive feedback from a customer that has tried us and had a great experience with us. Thank you for sharing that with everyone. -Chad Jacks
fast, effective, reasonably priced repair of an auto tire.
Thank you Gary. We do try to make those smaller jobs quick. -Chad Jacks
Chad was awesome in handling my repairs. My daughter is a student at SAU and he treated my daughter with extra care. The process was seamless and he maintained communication with me very professionally. Great job to the staff!
H.K., Thank you for putting your faith and trust in Dale's. Your miles away and your daughters vehicle needs some work what do you do? You did some research online and found us. You read reviews reached out and gave us a chance to prove we will always put you and your vehicle needs first. We want to make sure your daughter is safe and can depend on her vehicle to get her to school, work or home. Thank you H.K. Your review is wonderful. -Chad Jacks & the staff @ Dale's.
The staff is really friendly! They tried to stay within my budget. I had the misfortune of my car being more rusted underneath than they thought. They were very kind in working with me to complete repairs. Happy with repairs and will go back for other repairs that could wait a bit.
Patricia, Thank you for the great review. We try to stay in everyone's budget. It can get hard depending on each vehicles needs. I hope the Sebring brakes feel much safer now. I know I feel better about you driving around with working brakes again. Thank you Patricia. -Chad Jacks.