I have used many service shops in my day and it's always the same thing... questioning if I'm really getting a good deal or if they really know what they are talking about. At Dales I have had nothing but good experiences and honesty. Everyone is on the same page, the communication is excellent, and honesty! I recommend Dales 110% to anyone that needs any automotive services.
Dale's Service center was beyond helpful they are the first auto place in the quad cities who has not only been extremely helpful in talking me through the issue with my car and speaking to me with respect because I am not great with cars and they understood that. They also work with you and don't charge an arm and a leg. I will be going to them with problems on my vehicle in the future and I highly recommend them as well.
Thank you Izaiah for a great review. I'm glad we could meet your vehicle's needs and be price competitive. -Chad Jacks
The front counter and mechanic were great! They provided exceptional customer service from start to finish! My car was still clean when I picked it up! Most service places return your vehicle with some funk on your steering wheel & armrest, not Dale's! I will keep bringing my Volvo to them as long as I own it! They even took pictures and pointed out some issues with a past oil change! THANK YOU again for the outstanding service!
Wow, R.M. we are blushing a little bit here. Thank you for trying us and look forward to helping you out anytime your vehicle needs service.
Brought my Park Ave to them after another shop here in town could not fix it after two weeks.!!! Dropped it at Dales on Sunday and had my car done and ready to go on Thursday mourning.!! Very professional and I highly recommended Dale's Service Center.
Thank you Jimmie, glad we could get you back on the road.
I could ask for better service, I am impressed with their honesty . I found Dales one of the most decent business I I have had the pleasure to deal with since I relocated to Iowa.
Thank David! So glad the service met your expectations. See you next oil change.