Reviews

Malea Wilson
Website review 7/29/2019

We took our car there to get breaks and rotors done. He was very professional looked over our car and told additional things that were needing to be fixed. They sent me a full detailed report with pictures that I can view online. & the service was fast & great very up front with all the information and we will definitely be returning customers. Definitely recommend to anybody

Sandra Adams
Google review 7/24/2019

The loaner car smelled bad, it was dirty and I didn't think it was going to get me home. It wouldn't go when stepped on the gas on the highway. Also the 'service engine soon" light came on. Even though I returned it with a full tank of gas, it had 3/4 of a tank when I got it. Also they charged me $113 to put 2 unbroken pieces back together.

Reply from Business

Sandra, thank you so much for taking time out of your day to speak with me about the loaner car condition. I have taken the vehicle out of the loaner rotation. We would not have known about this issue without your help. I'm pleased that you talked with others and found that the time it took to test your vehicle issue was a fair price. You have a very nice 2013 Ford Fusion and we really like you to be driving this for many years to come. -Chad Jacks

Red Scorpian
Google review 7/20/2019

Had two vehicles looked at there. One we knew was lost, the other we knew would be spending some money on. It was expensive work not because of their price, but because of the work being done. They gave us a loaner vehicle I literally tried buying from them because my car was lost and the loaner was a healthy car. Word of mouth goes a long way and this is a recommended shop.

Reply from Business

Red Scorpian, thank you for the great review. Glad the loaner car worked out for you. Any thing we can do in the future for your Honda Accord please feel free to let us know. Your brakes should be working great now. -Chad Jacks

Leroy Dean Gepford
Google review 7/20/2019

As always, very pleased with our service. Fast quality repair of my wife’s car. Highly recommend.

Reply from Business

Thank you Leroy for the great review. Your wife really loves her Lexus ES 300. Thank you for trusting it to us. Those vehicles have a lot of sensors in them always good to test and fix the bad one's. -Chad Jacks

Kristine Storti
Google review 7/13/2019

Great service, honest and very willing to help

Reply from Business

Thank you Kristine. We are here for all your automotive needs. Working with Joe right now on a plan for the 2008 Saturn Aura.

Robin Van Sant
Google review 7/10/2019

Reply from Business

THANK YOU Robin. We work hard for these kinds of reviews. Looking forward to see you Friday and get this 2010 Chevy Aveo going in the right direction for you. -Chad Jacks

Sherry Smith
Google review 7/5/2019

Friendly, informative, not pushy at all. They give a great detailed report of everything that is wrong with the vehicle and possible issues in the future.

Reply from Business

Well thank you Sherry, I'm glad we could meet your expectations. Together we can keep that 2008 Pontiac Grand Prix on the road for many more miles. -Chad Jacks

Caroline Stucki
Website review 6/18/2019

They were great! I had dropped off my car in the early morning and they had it ready by 1. They gave me a free estimate and were very affordable (broke grad student here haha) They had great service and were very genuine. Highly recommend!

Lisa Johnson
Google review 6/17/2019

Love Dales Auto. Always congenial & professional. They are excellent at what they do!

Reply from Business

Thank you Lisa! I'm proud of the work we do here and the staff i'm surrounded by. Thank you for putting your trust in your 2010 Jeep Patriot. I know you must be excited to have a working window again.Thanks again. -Chad Jacks.

Melissa Whitehouse
Google review 6/14/2019

Reply from Business

Always great to see you Melissa. You have been with us for years and for that we thank you! -Chad Jacks

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