Reviews - Page 6 - Dale's Service Center

Scott Chalupa

6/10/2019

Gave a free estimate. When I returned for the work to be done, they finished it early and cheaper than the estimate. The customer service is amazing. Highly recommend.

Thank you Scott! These reviews mean everything to us. So glad we could fix the exhaust on your 2001 Toyota Camry. We can't say thank you enough. -Chad Jacks

- Dale's Service Center

Anthony LaMantia

6/4/2019

Estimate for changing out instrument cluster was ridiculously high. I checked price of part, $79, watched process on U tube. 5 screws, snaps in and out 10 minutes tops. They wanted $450!

Good morning Anthony. I don't have any information on you, or your vehicle coming into Dale's Service Center. Perhaps you had a bad experience at another repair shop? I'm sorry to hear that. I know we would love to work with you and help you out any way we can. -Chad Jacks 563-388-9363

- Dale's Service Center

dennis sievers

5/31/2019

Work was completed on time and guaranteed. The loaner I had all day was a real plus.

William Owens

5/15/2019

Was in area for a golf trip when car wouldn't start. After calling one other place and was turned away Dale's told me they was booked but would squeeze me in. They even gave me a loaner car while they had mine. Not only did they squeeze me in but they had me up and running by the end of the day. Very courteous and caring to your issues. Wish they was closer to me I would definitely recommend and would use again.

Bill, thank you so much for the 5 star review. I'm glad you called us and your 2005 Nissan Xterra fuel pump is replaced and running strong. -Chad Jacks

- Dale's Service Center

Jeanette Masterson

5/7/2019

Highly recommend! Everyone here is so friendly, when I talked with them it was like talking with someone I’ve known for years! They did a difficult job that could have cost me hundreds more but were able to do it without any problems and in a very timely manner! Will definitely return with any future needs and recommend to anyone who asks! Thanks again guys, you’ve made my day!

Denise Greer

4/30/2019

Thank you Denise. I'm so happy for the great review. Glad your starter is fixed on your 2013 Chevy Equinox. Now it's reliable for you when you depend on it to be. -Chad Jacks

- Dale's Service Center

Katherine Shadid

4/26/2019

HIGHLY RECOMMEND! We are not from the Quad Cities but my sons car broke down on the side of the road on his way back to college. We picked these guys randomly and we could not have been more satisfied. They were wonderful to deal with. Extremely communicative at all times. The report they sent along with photos was amazing. The only thing I’m sad about is that they are not in my area so that I can use them whenever we have trouble! They were wonderful!!!

Kathy, i'm so happy you had a great experience with us at Dale's Service center. We try very hard to make everyone have the same great experience. Glad we got your 2009 GMC Yukon safe and reliable. -Chad Jacks

- Dale's Service Center

Kathy Shadid

4/26/2019

Adam Lannen

4/22/2019

Customer service and satisfaction is beyond what I first expected. Look forward to doing business with you in the future.

Adam, thank you for the review. I see we missed your expectations back on 11/30/2018 and I would like to discuss that with you. Our goal at Dale's is to help everyone get their vehicle back in a safe running reliable condition. I did see we did not do anywork to your vehicle but it was here to figure out the cause. If you could, would you please give me a call at 1-563-388-9363 so we can discuss how we can improve our services. Thank you. -Chad Jacks

- Dale's Service Center

Richard Cebuhar

4/20/2019

Good service with honest people.👍

Thank you so much Doug, we will keep that 2017 Ford Escape running like new for as long as you own it. -Chad Jacks

- Dale's Service Center

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