Went in for a diagnosis believed to be an issue on wheel bearings that I had done by them previously. Was told they were under warranty still and would be replaced for free. Ended up being told they didn’t know what it was but it wasn’t the wheel bearings. Left me a $100 bill for diagnosing nothing. Would not recommend unless you want to pay for nothing.
Sara, I'm sorry you were upset with the diagnosis on the wheel bearings and brakes. If your friend is unable to repair the brakes for you, we are here to help. Otherwise, like I said on the phone your wheel bearings are still under warranty if there is ever a problem with them.
Tim and his staff are top notch. After months of problems with my truck they were able to diagnose the problem that had a dealership stumped. That also had a loner available that kept me on the road till my truck was back in action. Excellent work
They are very professional, personable, and knowledgeable!
What fast, friendly service I received!! Thanks so much for your hard work to get me feeling cool in my car!!! Thank you!!
Thank you Chris for the 5 star Review. It was a pleasure working on you Hyundai Sonata and we hope the A/C repair and the Wheel bearings are working great!
These guys are the best. My son’s car broke down while traveling cross country after his college closed. Chad and Tim worked with us long distance to find a solution. Highly recommend!
This is the only place I will take my vehicle. Tim and his team are professional and very detailed when working on my vehicle. . They are trustworthy and that is important to me.
Thank you Maureen for your trust in us and allowing us to provide quality service and maintenance to your BMW. - Chad Jacks
Very friendly people! Went in for a basic oil change and was able to get a thorough inspection of other mechanical issues I needed to take care of. Would recommend to anyone looking for a service that feels like you’re taking your car to a friend rather than just a mechanic shop.
We are beyond thrilled you had a great experience with us here at Dale's. We look forward to working with you in the future and keeping your Ford Escape safe and reliable. - Chad Jacks
Dales has always treated my family and cars very good. They have always been helpful with any questions and what needs to be work on first and how urgent. Prices are fair, and a lot less than dealers. A bit higher than some other shops, but the question and trust is worth every penny.
Thank you for taking the time to write this awesome review Jim. We can't thank you enough for the trust and faith you have in us to provide you and your vehicle with the best service possible. We will see you and your Ford Focus in the future. -Chad Jacks
I needed a second opinion on my IS300 transmission leak and they were great in helping me out. Thanks to Chad for helping me out with great customer service
Dwayne thank you for taking time to post your review. Glad we could help and we are here for you and your Lexus IS300 when you are ready. - Chad Jacks

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