Reviews

Colin Mcleod
Google review 9/8/2025

Got to the root of the problem very quickly, a day ahead of schedule. No surprises in costs, knowledgeable techs.

Reply from Business

Colin, Thank you for the wonderful review! We were happy to help give some direction on the BMW 328i with the check engine light issues. We appreciate the kind words! -Dale's

Kevin Coonts
Google review 9/2/2025

Reply from Business

Thank you Kevin for the 5 STAR Review!

Christopher Thomas
Google review 9/1/2025

Reply from Business

Thank you Thomas for the 5 STAR Review! We are here when you need us.

D'Jon Lowder
Google review 9/1/2025

Best in the business.

Reply from Business

DJ, Thank you so much for the 5 star review! -Dale's

Darren Followwill
Google review 9/1/2025

I have used Dale's for years now, Chad & Jason are very cool guys! & trustworthy, they always get Adam to work on my truck, cause he knows about diesel trucks, I appreciate their professionalism, I highly recommend Dale's service!!

Reply from Business

Darren, Thank you so much for your fantastic 5-star review and for being a loyal customer of Dale's for all these years—we truly appreciate your trust! It's awesome to hear how Chad and Jason have made your experience a great one, and we're thrilled that Adam's diesel expertise always delivers for you. Your kind words mean the world to our team, and we can't wait to keep your truck running strong. Stop by anytime for your next oil change, tire rotation, or whatever else it needs—we're here for you! -Dale's

Tyler Hardy
Google review 8/28/2025

Wanted to charge me 2200 that another shop charged me 200 to do. Didn't find thr actual issue and threw in a bunch of very expensive work that didnt need to be done. Sketchy also. They didnt realize I also work on vehicles and know what im talking about but they tried to fleece me.

Reply from Business

Hello Tyler, Chad with Dale's Service Center. I'm sorry your experience with Dale's did not meet your expectations. I left you a voicemail to call me back and discuss how we can improve in the future. I'm looking forward to hearing from you. 563-388-9363 Thank you Tyler.

Debbie H.
Google review 8/28/2025

Can't say enough good things to say about Dale's Service Center. They are very professional, but also willing to work with you to make sure your car is up and running as soon as possible. They are friendly, yet professional. They loaned me a car while they worked with my warranty company to try to lower the cost of my repairshop. I highly recommend them.

Reply from Business

Debbie,Thank you for the glowing review—we're over the moon to hear how our team made your experience seamless and stress-free! It's customers like you who keep us motivated to go the extra mile, from that loaner car to battling it out with the warranty folks for the best deal. Your kind words about our professionalism and friendliness mean everything. We're here whenever your car needs us next—drive safe, and we hope to see you soon! 🚗 -Dale's

David R.
Google review 8/26/2025

Very professional and extremely knowledgeable.. The Service manager and technicians let me know step by step the repair process and what was needed. The repairs were done in a timely manner. Thank you and I will be back again.

Reply from Business

David,Thank you for the wonderful 5-star shoutout—we're genuinely grateful for your kind words and thrilled to hear how our service manager and techs kept you in the loop every step of the way! Delivering knowledgeable, professional repairs on time is what we're all about, and it's awesome to know you'll be back. Can't wait to welcome you through the doors again—drive safe until then! 👍- Dale's

Stephen Sidwell
Google review 8/22/2025

I appreciate getting a detailed estimate up front with recommendations regarding which repairs are urgent and which ones can be postponed,

Reply from Business

Steve, Thank you for the kind words and the 5-Star review! We're so glad it hit the mark for you! Your feedback fuels our team to keep delivering that level of transparency. Reach out again when you are ready for the next steps on your Toyota Highlander! -Dale's

Christopher Rubley
Google review 8/18/2025

Quick Response and great follow up!

Reply from Business

Christopher, Thank you for the 5 star review and the the kind words! We appreciate your trust and faith in us over the years! -Dale's

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