Reviews

karol castel
Google review 1/15/2021

These guys were the greatest ever!! My car drives like a dream. I don't hear anymore noises! Which is a pet peeve of mine. The guys were funny and super nice. Plus they SING!! I would recommend Dale's to everyone. Dale's gives you a loaner and the WARRANTY!! Omg!! No one else does this. Well worth it. Thank you so much Gentlemen.

Reply from Business

Ha Ha, I would not call that singing. Maybe that's why we haven't left our day jobs? In all seriousness Thank You, Karol for trusting us with your Mercedes Benz. That's great the noises are gone for you. Any issues or questions feel free to give us a call 563-388-9363 Thank you. - Chad Jacks

Thomas Fritz
Google review 1/14/2021

Reply from Business

Thank you Thomas for a 5 Star Review and allowing us to work on your Toyota Tacoma. - Chad Jacks

Jon Williams
Facebook review 1/12/2021

I dropped my truck last Thursday for a windshield washer motor replacement, and after their comprehensive inspection they identified some other critical areas. Chad sent over a text with the inspection results and followed up with a phone call explaining the results. Safety being paramount, I opted in to have everything completed. Chad and Johnny had kept me apprised of their progress. Today I received my truck and am so impressed with the handling and it’s drivability. Surprisingly, I noticed differences that I didn’t even realize before. Oh, and their 3yr/36,000 mike warranty on parts and labor is unheard of. When it comes to protecting one of your most important assets, don’t cut corners. Chad and Johnny at Dale’s Service Center is where you need to go and trust your vehicle’s care. They have a lifetime customer with me. Jon Williams

Diana Bentley
Google review 1/8/2021

Once again great service from Dale's Service Center. I needed my car earlier than I had thought when I made my appointment and they were very efficient on getting my car done by the time I needed it for work. No loaner vehicle available so they made sure I had a ride home and picked up again in order to get my vehicle back. Everyone very friendly and helpful. I would recommend Dale's Service Center.

Reply from Business

Thank you Diana for the wonderful review. As always thank you for allowing us to work on your Chevy Equinox. - Chad Jacks

Alvin Stocker
Google review 1/6/2021

Very professional, awesome customer service, bery friendly

Reply from Business

Thank you for the 5 Star Review Alvin! - Chad Jacks

Lindsay Hayes
Google review 1/6/2021

Very thorough, great communication, would recommend to all!

Reply from Business

Thank you Lindsay for the kind review. - Chad Jacks

Nikole
Google review 1/6/2021

Reply from Business

Nikole, thank you for the 4 Star Review. I'm glad you allowed us to work on your Cadillac CTS. Hope to be able to continue to service and maintain your Cadillac. - Chad Jacks

Alvin Stocker
Website review 1/5/2021

Very professional, awesome customer service, bery friendly

Ruby Batimana
Google review 1/2/2021

Reply from Business

Ruby thank you for the 5 Star Review. Your XC60 T5 Volvo is a great vehicle. That electrical issue was a tough one to find. I can see why the dealership could not figure it out. Thanks for trying us out! -Chad Jacks

Haley Faynik
Google review 12/29/2020

Went in for squeaky brakes. They told me that the brakes were very worn along with the rotors and calipers. However, they were upfront and honest about the calipers and said replacing them is costly and not absolutely necessary at this time. We decided to replace it all (brakes, rotors, calipers) and it was at a very fair price ($2k). They had it ready the next day but kept it a day longer for me until I could pick it up. They also gave me a new customer discount and a student discount (~$300). They were very kind and considerate (even offered me a ride home when I dropped off my car, but I had one already). I definitely recommend these guys!

Reply from Business

Haley, thank you for the great review. We are so glad to hear your experience with Dale's Service Center. We believe in offering our customers all options when it comes to their vehicle. You have Honda Pilot that is just beautiful and well taken care of. We will be here for you when you need us. -Chad Jacks

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