Very pleasant experience.
Ann, thank you for the 5 Star review. We are excited that we could meet your expectations. Let's keep that Toyota Corolla running like new for as long as you want it. - Chad Jacks
These guys were great. They asked if I needed a loan vehicle for the day which is something unique. I referred my mother to them and they worked with her to make sure she got her car fixed and it was something she could afford. I will be taking my vehicles for as long as I can.
John, thank you for the 5 Star Review. We love being able to help customer out with the loaner vehicles. We get it if we all had an extra vehicle parked in the garage for back up we would not be worried about the vehicle we need repaired. So Loaner vehicles do work out well for. We look forward to working with your Hyundai or Toyota when we need us. -Chad Jacks
Thank you for the 5 Star Review Tricia. We are here for you when you need us. -Chad Jacks
They are phenomenal. I have been going there for 8 years and have always been completely satisfied with their work. Courteous, helpful, and share full details, with photos of work that's needed.
Laura, Thank you for the 5 Star Review. Laura is a long time customer of ours and she's a pleasure to work with. Her Ford Explorer gets the royal treatment when Laura wants to get her maintenance and repairs done. Laura thank you. - Chad Jacks
Thank you Josh For the great 5 Star Review - Chad Jacks
Pricey but honest...
Aumahna- I'm sorry for your experience but I don't see that you have been into our shop before, I would love to hear more and see what we can do to improve. Give me a call 563 388 9363, Thanks, Tim
Thank you so much for the 5 Star Review Edward - Chad Jacks
Bem thank you for the 5 Star Review! - Chad Jacks
Dale's is always so accommodating, friendly, helpful, competent staff. Came out to help me in bitter weather conditions. Simply the best.
Always great working with you Patty, thank you for the 5 Star Review - Chad Jacks
This business is awesome! If I could have given 10 stars I would have done it. I was on my way to Kewanee and my car made a clunk noise and the wrench emblem showed on dash. I was scared. I turned around and went back to my apartment. I tried calling a couple of places and actually actually got blown off. I ended up calling Dale’s Service Center. The whole team was amazing. I ended leaving my car there. Guess what!! They gave me a loaner To use. They did a diagnostic check and printed me out what they found. Took all of this to dealership where car was purchased. The whole team was helpful, courteous, and professional. Never been there before and treated me like a queen!!!