Reviews

Ann Weeks
Google review 9/3/2020

Very pleasant experience.

Reply from Business

Ann, thank you for the 5 Star review. We are excited that we could meet your expectations. Let's keep that Toyota Corolla running like new for as long as you want it. - Chad Jacks

John Peters
Google review 8/31/2020

These guys were great. They asked if I needed a loan vehicle for the day which is something unique. I referred my mother to them and they worked with her to make sure she got her car fixed and it was something she could afford. I will be taking my vehicles for as long as I can.

Reply from Business

John, thank you for the 5 Star Review. We love being able to help customer out with the loaner vehicles. We get it if we all had an extra vehicle parked in the garage for back up we would not be worried about the vehicle we need repaired. So Loaner vehicles do work out well for. We look forward to working with your Hyundai or Toyota when we need us. -Chad Jacks

Laura Hill
Google review 8/28/2020

They are phenomenal. I have been going there for 8 years and have always been completely satisfied with their work. Courteous, helpful, and share full details, with photos of work that's needed.

Reply from Business

Laura, Thank you for the 5 Star Review. Laura is a long time customer of ours and she's a pleasure to work with. Her Ford Explorer gets the royal treatment when Laura wants to get her maintenance and repairs done. Laura thank you. - Chad Jacks

aumahna herenow
Google review 8/25/2020

Pricey but honest...

Reply from Business

Aumahna- I'm sorry for your experience but I don't see that you have been into our shop before, I would love to hear more and see what we can do to improve. Give me a call 563 388 9363, Thanks, Tim

Patty Cimmarusti
Google review 8/21/2020

Dale's is always so accommodating, friendly, helpful, competent staff. Came out to help me in bitter weather conditions. Simply the best.

Reply from Business

Always great working with you Patty, thank you for the 5 Star Review - Chad Jacks

Jean Blanks
Website review 8/16/2020

This business is awesome! If I could have given 10 stars I would have done it. I was on my way to Kewanee and my car made a clunk noise and the wrench emblem showed on dash. I was scared. I turned around and went back to my apartment. I tried calling a couple of places and actually actually got blown off. I ended up calling Dale’s Service Center. The whole team was amazing. I ended leaving my car there. Guess what!! They gave me a loaner To use. They did a diagnostic check and printed me out what they found. Took all of this to dealership where car was purchased. The whole team was helpful, courteous, and professional. Never been there before and treated me like a queen!!!

Maureen B.
Yelp review 8/15/2020

I've been taking my car here for the past several years. The service is excellent and I am always happy with their service. The mechanics are 2nd to none!

Adannah Daniel
Google review 8/11/2020

Had to leave unexpectedly for 4 months due to COVID so my car was not in the best shape. It’s cool how they can send what they found in the inspection though email. I appreciate that they took their time to explain which issues would be best fixed soon or later! They always made sure that I knew what was happening with my car. Everyone was super friendly! My car has been running very well since I got it fixed. Definitely going to come back if I have any car problems in the future!

Reply from Business

Thank you Adannah for the 5 Star Review and detailed experience with us. Love that the Mazda is running great for you. We can help keep it that way. Look forward to working with you again in the future. - Chad Jacks

Adannah Daniel
Website review 8/10/2020

Had to leave unexpectedly for 4 months due to COVID so my car was not in the best shape. It’s cool how they can send what they found in the inspection though email. I appreciate that they took their time to explain which issues would be best fixed soon or later! They always made sure that I knew what was happening with my car. Everyone was super friendly! My car has been running very well since I got it fixed. Definitely going to come back if I have any car problems in the future!

diona little
Google review 8/3/2020

Always great service!

Reply from Business

Thank you Diona for the 5 star review!

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