Google review 5/24/2021Very good experience. I took our 2014 BMW 528Xi in for an oil change and to have them mount 4 tires that I purchased at Tirerack.com. The car's onboard computer also indicated that the brake fluid needed to be changed. They tested the brake fluid and determined that it was not in need of being replaced, and as a result I saved the cost of doing that. I'm guessing that a dealer probably would have just replaced the fluid without testing it. They also performed a complimentary check of the vehicle and found no issues that needed to be addressed. Their cost to perform this work was less than at the dealership and more importantly, they didn't try to convince me to perform unneeded work to the vehicle. I will go there again for future service.
Thank you for the awesome review Ralph! We pride ourselves on always doing the right thing! It is one of our fundamentals! We are glad to help anytime with your BMW!
Very good experience. I took our 2014 BMW 528Xi in for an oil change and to have them mount 4 tires that I purchased at Tirerack.com. The car's onboard computer also indicated that the brake fluid needed to be changed. They tested the brake fluid and determined that it was not in need of being replaced, and as a result I saved the cost of doing that. I'm guessing that a dealer probably would have just replaced the fluid without testing it. They also performed a complimentary check of the vehicle and found no issues that needed to be addressed. Their cost to perform this work was less than at the dealership and more importantly, they didn't try to convince me to perform unneeded work to the vehicle. I will go there again for future service.
Google review 5/18/2021Great service will return they did an amazing job. Very thorough, great customer service, and they went above and beyond to help me.
Taylor- thank you for the great review! We appreciate your trust and faith in us!
Google review 5/17/2021Wonderful customer service knowledgeable fixed the first time reasonable prices would recommend it anyone.
Sherrie, thank you for the 5 star review and the kind words! We are always glad to help with your auto repair needs!
Great staff and I am very pleased with the work done on my car! I mistakenly clicked on the four star rating but they deserve a five star rating! Friendly and personable staff. I highly recommend them if you have automotive needs.
Wonderful service and very informative staff and owner(s). A five star rating for sure goes here.
Google review 5/12/2021Please reYou may remove my negative reviews all day long but they will continue on social media.ad updated negative input.
Don- I'm sorry we did not meet your expectations. Best of luck to you in the future with your auto repair needs.
Google review 5/12/2021Dale's is a great family owned business that I trust to always give an accurate assessment of my cars with a caring attitude toward their costumers.
Julie- thank you for the great review and the kind words! We all do truly care at Dale's and we have enjoyed working for you over the years on all of your vehicles!
Google review 5/10/2021Kathy, thank you for the 5 star review! We were glad to help with the belts on you Pontiac Vibe!
Google review 5/3/2021The car was towed into Dales Service center and towed away from Dales Service center. I am $308 dollars poorer and have wasted 6 hours of my time in my interaction with Dales Service center. After a recommendation to go there, I am tremendously disappointed. They charged me for their time and did not provide a diagnosis. Avoid for any Mercedes Benz work more complicated than an oil change.
Pete, we are sorry we were not able to help you any further with your Mercedes within your budget and that you feel your time was wasted. Like I said on the phone, it is always a puzzle when someone else works on the vehicle before us. I wish you the best with the Mercedes. -Tim Shaffer
