Dale’s mission is to provide dependable and convenient automotive services with the utmost Integrity. Our core fundamentals are based on honesty and ethics. We will always focus on our customers best interests. We will consistently uphold our commitments to our customers, employees and community.

5

I was very pleased with the service that I received and the complete check of the vehicle.

5

We called Dale’s on the way into the Quad-Cities from Madison late Thursday afternoon, to see if there was any way they could get us in the next day for an A/C repair. Johnny answered the phone and was so helpful! He assured me they would take a look at it first thing the next day. We could drop it off and they would do their best to have it fixed and us back on the road home Friday afternoon. Chad & Joe met us Friday morning to assess the issue. Joe was right on it. Chad was so professional. As a team, they were THE best auto service center I have encountered in the last 20 years. It was my Mom’s old ‘95 Chevy van and they had the A/C part fixed before noon on Friday. Stellar service, honest and knowledgeable staff! Plus just down right cool guys! 👍🏼 Thanks again, Eva & Susan

1

Unprofessional, rude, poor customer service. I wouldn’t recommend anyone in QC to do business with shop.

5

Prepurchase inspection on online purchase, very thorough. Great report.

5

I called about my engine light being on. Chad asked me to bring it in right away to have it checked. Was my thermostat stuck open. They cleared the code. I made an appointment for oil change tire rotation. I ended up having to have a new thermostat. Johnny was my advisor. He is fantastic. They even gave me a rental, which was greatly appreciated. I highly recommend Dale's. Very personable and friendly.

4

Dales’s was able to get me in timely and I trust their work.

Thank you Troy for the great review. Glad we could help keep your Chevy Impala safe and reliable as it should be. - Chad Jacks

- Dale's Service Center
5

My car run grant next up tune up lol Ty

5

Very Kind and Understanding he said he’d get me out before i had to be to work and i was and they did what i needed and asked for perfectly i will be back there if i have anymore car issues!

Thank you for the very nice review Lexi. Glad we met your expectations.

- Dale's Service Center
5

I am new to the Quad Cities, and by family recommendation, I took my car to Dale's when my 2015 Chrysler 200 was having issues starting. It needed both a new battery and also new transmission fluid. Upon arrival, I was greeted with friendly faces, and given a step-by-step plan on how to resolve my issue. They were up front about their prices and fees so there were no surprises upon completion of the work. Along the way, they were very communicative. I received phone calls as the work was being done and after it was completed so there was no question about what was being done, and how it was going. They offer a loaner vehicle for those of us who don't have a second vehicle to drive, which was convenient as well. After I dropped off the loaner car, and picked up my own, I even FORGOT my phone charger in their car, and they kindly called me to let me know it was there. Overall, the service was SUPERIOR, and I would recommend them to anyone. Not only is the service great and affordable, but the people made all the difference. The FACES of Dale's are great to work with. PLEASE GO SEE THEM!

Janae we are more then humbled by your amazing review. Thank you for taking the time to write all of this out. We are thrilled we meet your expectations and look forward to helping you maintain a safe and reliable vehicle. - Chad Jacks

- Dale's Service Center
5

Excellent service and care! Know their stuff.

Thank you Steve! Always great to get positive feedback from a customer that has tried us and had a great experience with us. Thank you for sharing that with everyone. -Chad Jacks

- Dale's Service Center
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