Google review 4/6/2026Andrew-thank you for the 5 star review. We were happy to help fix up the brakes on your Ford Fusion! -Dale’s
Google review 4/6/2026We have been taking our 3 vehicles to Dale's for the past few years. They have been our favorite mechanic service so far. We love their video and phot vehicle inspection records that visually show what was seen on our vehicle. Customer service is great and we have never had any follow-up issues on repairs or installs. At times, we havw gotten better pricing at the dealership for larger repairs like timing belt changes, but generally, we prefer to stick with the Dale's team when we can. We also love that they are located in the West End!
Jessica, thank you for the kind review and for trusting us with your family's vehicles! We're glad the digital inspections and our follow-through have earned your confidence. One thing we do offer on larger jobs like timing belts: if you ever get a dealer quote, bring it in and let us break it down with you. We've found that quotes on jobs like that often differ in what's actually included — parts brand, related components, and warranty terms — and we want you to have full visibility before making the decision. We are here to help! Grateful to be your West End shop! —Dale's
Google review 4/6/2026Our daughter attends college in the Quad Cities so when (not if) something were to happen, we didn’t know who to go to. Well she had a failure with her car and two separate people recommended Dale’s. They have been great to work with and got her car back up and running. Can’t recommend them enough!
Thank you so much for sharing this! As a parent with a college student out of town myself, I completely understand that worry — not knowing who to call when something goes wrong is stressful for the whole family. We're honored two different people pointed her our way, and even more grateful you trusted that recommendation. Taking care of students (and giving parents some peace of mind from a distance) is something our team genuinely cares about. Please tell her we're here anytime she needs us while she's in the Quad Cities! — Dale's Team
Google review 3/30/2026Awesome job by these guys.. took me home and alignment done an hour later! My pickup drives like new again! Thanks guys for a great job!
Jon, thank you for the great review! And we were happy to help with the alignment on your Chevrolet Colorado. We are here for you if you need anything! -Dale’s
Google review 3/25/2026I called around 930am on a Monday morning because car had no heat and was shaking bad. They had us drive it right over. They throughly inspected it and had pics and videos to show us the bad parts. It's a nissan rouge and we always thought it needed to go to dealerships for repairs, wrong! Tuesday morning by 930am we were picking up the car and we are so very happy with the fast,knowledgeable, professional service. Everyone of our cars will now go to this fantastic shop. I've driven by it for years,having no idea how great they are. I highly recommend this shop.
Thank you so much for the incredible review! We’re really glad you trusted us with your Rogue—especially with something as urgent and uncomfortable as no heat and a rough-running engine. Our goal is always to get you back on the road quickly while making sure you fully understand what’s going on with your vehicle, so it’s great to hear the photos and videos were helpful. You’re absolutely right—dealerships aren’t the only option, and we work hard to provide that same level of expertise with a more personal, transparent experience. We truly appreciate your kind words and your trust moving forward. We’re looking forward to taking care of all your vehicles for years to come! - Dale’s
Google review 3/23/2026Mike, thank you so much for the 5 star review. We truly appreciate your trust and faith in us! - Dale’s
Google review 3/23/2026Douglas, thank you for the 5-Star review! We truly appreciate your trust in us and we were glad to help get the Chevy Trailblazer running well. We will be here for you when you need us! -Dale’s
Google review 3/9/2026Great customer service and communication. Grateful for the loaner vehicle provided! Thank you for your great work it is appreciated!
Jodie, thank you for the kind words and the 5-star review! We were happy to help with the brakes and wheel bearings on your Chevy Silverado! We are here for you when you need help again! -Dale’s
Google review 3/6/2026Knowledgeable, professional and very transparent with the prices and work.
Jodi, thank you for the great review! We were happy to help with the maintenance on you Hyundai Santa Fe! We will be here when you need us! -Dale’s
Google review 3/5/2026Dale's staff was very professional and courteous. They worked on my Ram truck and I'm very pleased.
Mark, thank you so much for the kind words and fantastic review. We were delighted to help you in getting your wheel bearings fixed on your Ram Truck. Once again, we appreciate your military service! -Dale’s
