Davenport Auto Repair

(563) 388-9363
Mon - Fri: 7:30 AM - 5:00 PM

Dale’s mission is to provide dependable and convenient automotive services with the utmost Integrity. Our core fundamentals are based on honesty and ethics. We will always focus on our customers best interests. We will consistently uphold our commitments to our customers, employees and community.

5

HIGHLY RECOMMEND! We are not from the Quad Cities but my sons car broke down on the side of the road on his way back to college. We picked these guys randomly and we could not have been more satisfied. They were wonderful to deal with. Extremely communicative at all times. The report they sent along with photos was amazing. The only thing I’m sad about is that they are not in my area so that I can use them whenever we have trouble! They were wonderful!!!

5

Customer service and satisfaction is beyond what I first expected. Look forward to doing business with you in the future.

Adam, thank you for the review. I see we missed your expectations back on 11/30/2018 and I would like to discuss that with you. Our goal at Dale's is to help everyone get their vehicle back in a safe running reliable condition. I did see we did not do anywork to your vehicle but it was here to figure out the cause. If you could, would you please give me a call at 1-563-388-9363 so we can discuss how we can improve our services. Thank you. -Chad Jacks

- Dale's Service Center
5

Good service with honest people.👍

Thank you so much Doug, we will keep that 2017 Ford Escape running like new for as long as you own it. -Chad Jacks

- Dale's Service Center
5

My wife had her brakes serviced at the largest area dealership. A few days later she heard a noise and took her vehicle back. The dealership service center said she needed all of her rotors replaced on her four year old, low mileage Lexus. Dale's have her a loaner, did a full inspection and found no repairs were indicated. Honesty and integrity is what I value most about the mechanics at Dale's!

Thank you Dr. Yates. That 2015 Lexus RX350 is an amazing SUV. We will help you keep it that way. -Chad Jacks

- Dale's Service Center
5

Listen: you're going to an auto mechanic and you don't know what you're talking about. But they do. It's a difficult position to be in when you're simply trying to live your life. You want a "straight-shooter", you want someone who will just break the basics down for you. You want a professional. And you don't want to get robbed because you don't know what you're talking about, but they do. That's Dale's Service Center. They know you (probably) don't know what you're talking about when it comes to car repair otherwise you wouldn't have gone to them. At the same time, they respect that you (probably) don't know what you're talking about so they break it down for you. And they explain where their pricing comes from. I don't understand anyone that can't understand how good Dale's is. Maybe I'm a "one-off". Maybe they have customers who have horrible experiences - it happens. I am not one of those customers. Dale's is a First-Class joint. I've been to other places I will not name, and Dale's is the only place for me now. Period.

Hew, thank you for the wonderful review. We want everyone to have that same experience when they bring their vehicle into Dale's. Our goal to make your vehicle safe and dependable. -Chad Jacks

- Dale's Service Center
4

They are very officiant took my truck there they gave me an estimated it does cost a bit for them just to look at it but I set the appointment and got my car back with in 24 hours they gave me a loaner car to get my errands done an get my kids out of school and even gave me a discounted price, I would definitely recommend them.

Thank you Christina for a great review. I look forward to working on keeping your Chevy Equinox running and getting you to where you need to be. Nothing more important then a safe reliable vehicle. -Chad Jacks

- Dale's Service Center
5

Donald, thank you for the great review. We are happy to get the starting issue fixed on your Toyota Tacoma. - Chad Jacks

- Dale's Service Center
5

5

2

First time reaching out to this auto repair shop, disappointing experience, they gave me the run around in scheduling an appointment, obvious they didn't want to work on the vehicle or were too busy.

Joe, it was great talking to you the other day. Again, I'm sorry for your experience with our schedule and you not being able to come in. I hope you give us another opportunity in the future. Thanks-Tim Shaffer

- Dale's Service Center
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