Google review 9/26/2025Breanna, Thank you for the 5-Star Review. We were happy to help repair your brakes on your Toyota Tundra! Thank you again. -Dale's Service Center
Google review 9/19/2025The Internet doesn't lie. These guys are legit. I'm new to the QC area and needed a place to take my car to get it looked at. So I went on ChatGPT and said; 'find me a good, honest repair shop locally.' Dale's Center was the first place that popped up so I figured why not. I brought my car in and just by starting it, the technician knew exactly what it was (loose heat shield). No sooner had I sat down in the waiting room than the manager (Chad Jacks) comes up to me telling it's fixed. No charge. I was absolutely floored by that! He said he just tightened some bolts and that was that. He could have made up some nonsense about draining and replacing widgets then charge me a few hundred dollars and I would have believed him. But he didn't. I really appreciate his honesty. This place gets my highest recommendation. If anything goes wrong with my car, this is the first place I'll be bringing it to! Thanks again!
Brian, Thank you for giving us a shot on fixing the heat shield on your 2016 Honda Civic! We were happy that it was a simple fix! Thanks for the kind words. -Dale's
Google review 9/8/2025Got to the root of the problem very quickly, a day ahead of schedule. No surprises in costs, knowledgeable techs.
Colin, Thank you for the wonderful review! We were happy to help give some direction on the BMW 328i with the check engine light issues. We appreciate the kind words! -Dale's
Google review 9/2/2025Thank you Kevin for the 5 STAR Review!
Google review 9/1/2025Thank you Thomas for the 5 STAR Review! We are here when you need us.
Google review 9/1/2025DJ, Thank you so much for the 5 star review! -Dale's
Google review 9/1/2025I have used Dale's for years now, Chad & Jason are very cool guys! & trustworthy, they always get Adam to work on my truck, cause he knows about diesel trucks, I appreciate their professionalism, I highly recommend Dale's service!!
Darren, Thank you so much for your fantastic 5-star review and for being a loyal customer of Dale's for all these years—we truly appreciate your trust! It's awesome to hear how Chad and Jason have made your experience a great one, and we're thrilled that Adam's diesel expertise always delivers for you. Your kind words mean the world to our team, and we can't wait to keep your truck running strong. Stop by anytime for your next oil change, tire rotation, or whatever else it needs—we're here for you! -Dale's
Google review 8/28/2025Wanted to charge me 2200 that another shop charged me 200 to do. Didn't find thr actual issue and threw in a bunch of very expensive work that didnt need to be done. Sketchy also. They didnt realize I also work on vehicles and know what im talking about but they tried to fleece me.
Hello Tyler, Chad with Dale's Service Center. I'm sorry your experience with Dale's did not meet your expectations. I left you a voicemail to call me back and discuss how we can improve in the future. I'm looking forward to hearing from you. 563-388-9363 Thank you Tyler.
Google review 8/28/2025Can't say enough good things to say about Dale's Service Center. They are very professional, but also willing to work with you to make sure your car is up and running as soon as possible. They are friendly, yet professional. They loaned me a car while they worked with my warranty company to try to lower the cost of my repairshop. I highly recommend them.
Debbie,Thank you for the glowing review—we're over the moon to hear how our team made your experience seamless and stress-free! It's customers like you who keep us motivated to go the extra mile, from that loaner car to battling it out with the warranty folks for the best deal. Your kind words about our professionalism and friendliness mean everything. We're here whenever your car needs us next—drive safe, and we hope to see you soon! 🚗 -Dale's
Google review 8/27/2025Prompt and courteous service at reasonable charges. Excellent service and employees. Top notch without Hugh overhead cost.
Todd, Thank you for the Awesome review and the kind words! We appreciate your trust and faith in us over the years! You're the best! -Dale's
