Reviews - Dale's Service Center Davenport - We're Quad Cities Top Rated

Anonymous

8/12/2022

I would highly recommend Dale’s Service Center. I had a strange noise coming from my muffler system. They gave me a correct diagnosis (different than the dealership) and even obtained authorization from our warranty company to proceed with work… excellent and professional service.

M “BentRider” W

8/12/2022

It is our pleasure to help out where we can. We can't thank you enough for the great review. We are always looking to bring Dale's customers the best experience each and every time they visit. Let us know if that noise issue worked out and was taken care of. Thank You! - Dale's

- Dale's Service Center

David Thai

8/12/2022

Tom Monroe

8/6/2022

We have been doing business with Dale's as far as I can remember. Kathy and I would not trust our vehicles maintenance or repair with anybody else. Always enjoy the respect and help that they have provided. You will not find a more knowledgeable group of service writers or techs in the QC. Always keep this in mine. Cost very from shop to shop. We trust our shop to take care of our vehicles and make sure they are safe. Tom & Kathy M

Tom thank you for the kind words and business!

- Dale's Service Center

shane soboroff

8/4/2022

Great guys, very clear about the work they would do, didn't try to push me into paying for the things I could do myself, and got the job done quickly and to my satisfaction.

Thank you Shane for the great 5 Star review and sharing your experience with us and others. We are here when you need us. - Dale’s

- Dale's Service Center

David Helfrich

8/2/2022

Thank you Dave for the Review. It's been a pleasure working with you all these past years. Stay safe. - Dale's

- Dale's Service Center

Just Daily

8/1/2022

I have been going there for awhile now, my mom's car wasn't acting right, called them and they came and picked it up, checked it out, found the problem, kept us informed about what was going on. When it was finished they delivered it to us. They are very friendly and keep you informed.

Thank you for the 5 Star review. We love we could accommodate the drop off for you. We know it's not always easy when you have a vehicle down and trying to coordinate rides. Take care. - Chad Jacks

- Dale's Service Center

Carrie Braun

7/29/2022

Andrew does an amazing job working on our vehicle. He's clean, timely and honest. I wouldn't take my car anywhere else.

Thank you Carrie so much for the 5 Star review. We love Andrew too. He is one dedicated hard working individual that goes that extra mile. - Chad Jacks

- Dale's Service Center

Mark Schlichting

7/29/2022

Friendly, knowledgable and helpful staff.

Thank you Mark for the 5 Star review. We are please we could meet your expectations. - Chad Jacks

- Dale's Service Center

James Wiebler

7/27/2022

Very overpriced and dishonest in my experience. Tried to charge me $1600 to replace a driveshaft on a Jeep that I did for $135 in 30 min. Also tried to charge my sister $1600 to replace camshaft sensors on a Nissan that I ended up fixing for $120 in 20 min. Will charge you $175 just to “diagnose” (i.e.,read codes). They said they needed to remove intake to access sensors, but you can reach them both from the back without taking any engine parts off. Safe to say I’m not taking any more vehicles to them, and I won’t be recommending Dale’s Auto to anyone.

Jimmy, thank you for taking time to put a review out, thank you for taking my call and having a very civil professional conversation about the review. Most people won’t answer or return the call to even have a conversation like we did. That says a lot about the kind of person you are and I thank you for that.I apologize that we are not a good fit for you at Dale’s but we are always thankful to customers like you that give us feedback to improve upon our customer service. - Chad Jacks

- Dale's Service Center

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