Recently relocated back to the QC area and I was having significant steering and suspension issues. I had within the week had axles replaced and an alignment at my regular garage who 3xs tried to fix different issues and their service is normally spot on. To no avail these issues were worse and the past garage was telling me they could not find anything. I felt like I was driving on ice on dry roads, had new tires which were inflated properly and had significant knocking issues in the terrain as I drove. I was very frustrated, felt unsafe driving and in-between moving which added to the stress. I needed to re establish a relationship with an area reputable and reliable mechanic who would also be loyal, honest, efficient and trustworthy-especially to a woman-seems we get the run around a lot. Scanning google, website and Yelp reviews I liked what I read most at Dale's. Johnny helped me right away and was very empathetic, helpful and squeezed me in the next morning for a test drive. He has top notch customer service, as do all the guys which is a breath of fresh air these days when customer service is lacking. The alignment was seriously off, the car had significant safety and suspension problems they diagnosed and spoke to my past garage about who will be replacing all issues Dale's found under warranty for free and reimbursing me for my alignments since they did all the past work. Dale's provided a loaner car while they diagnosed and repaired the alignment and other emergent safety issue until I could get to the other garage who did the initial work- 45 minutes away-only because the work and parts were under warranty. Dale's completed their repairs and review in less than a day, during the most busiest time of the year and when most garages take longer. I appreciated the videos they sent me of the issues and that they called my past garage mechanic to speak mechanic to mechanic to help resolve these issues and get it corrected at low to no cost to me. I wasn't even Dale's customer, yet they wanted to make sure I was taken care of properly and the past garage did right by me. Dale's team is top notch, honest, reliable, accurate in their work and diagnosis. They even have a loaner car which is extremely helpful. I appreciated the video and report to keep in my files and share with the past mechanic to show the questionable repairs, coaching opportunity they needed to review with their mechanic and to get this right so it doesn't happen to someone else. I have found my new garage and my son will also be using Dale's. A customer's review/referral/word of mouth is everything and the best form of advertisement. If you go through the reviews as I did, it is exactly as many mentioned-4.5-5 stars and a great place to bring your business. The team is hard working, extremely knowledgeable, honest and all have superb customer service. Thanks for doing right by me guys!