When I drop off or pick up either my Prius or Tundra, I feel like I am stopping by a neighbor's house (in Mayberry) to chat. I enjoy having a detailed diagnostic texted to me, so I am prepared to discuss what needs to happen. Dale's rewards regular customers with coupons and a repeat oil change punch card. However, if they offered no perks at all, I would still be a customer for the long haul, because complete security that my car is safe and reliable is the very best "perk".
Ann, that is such a nice review! We all appreciate your patronage and love chatting and catching up when you come in. Also, we love the farm fresh eggs you bring in! Thanks for putting your trust in us all these years!
- Dale's Service Center