Davenport Auto Repair

(563) 388-9363
Mon - Fri: 7:30 AM - 5:00 PM

Dale’s mission is to provide dependable and convenient automotive services with the utmost Integrity. Our core fundamentals are based on honesty and ethics. We will always focus on our customers best interests. We will consistently uphold our commitments to our customers, employees and community.

4

I recently had routine service at Dale's...oil and differential fluid change, tire rotation and safety check. The online report that was sent afterwards was excellent. It included recommendations as well as pictures documenting any findings. It also included optional informational videos. Staff was very friendly. The only negative was the service took the better part of 8 hours, which no one warned me about. The owner did apologize and gave me an explanation when I mentioned this in a followup email he sent. As I was impressed by the staff as well as the report, I will be returning to Dale's the next time I need service. Good people can be hard to find, especially when it comes to servicing your car. Well, I went back to Dale's 6 months later with my other car because my Honda Fit was making a rather loud whining noise that wasn't there before. They took care of it the next day and I couldn't be more satisfied. Again, the documentation of the problem, with photos, was outstanding. I really appreciate their attention to detail. Chad Jacks, as well as everyone else, is great to work with. Just the same, I'm hoping not to see them again real soon. ; )

Thank you Guy. I think this is a very fair review. I think we fell short, I won't make excuses for that. We have turned our focus on that and how we can we improve on communication, scheduling and still give you the high quality service you deserve. Thank you for taking the time to point this out. -Chad Jacks

- Dale's Service Center
5

I headed out to work and my car wouldn't start. I got a jump and called Dale's. Chad was friendly and accommodating on the phone. They were very busy, but he worked me in, and provided a loaner to drive. By mid-afternoon I had my car back with a fresh battery installed. The folks at Dale's did a great job of making my day better for me. I would recommend them to anyone!

So glad we could help Dave. We will keep your Chevy Traverse running strong for as long as you want. Thank you for the great review. -Chad Jacks

- Dale's Service Center
5

Great service, quick follow up, and quick turnaround! First time here - I'll be back for sure!! Thanks Dale's!

5

Been going here for 30 plus years I have always been treated great! Ladies if you need someone to trust with your car I recommend DALES SERVICE!

Wow thank you for the 5 star review Joann.

- Dale's Service Center
5

Fast and friendly neighborhood business. Got me in and out and reasonably priced. Give them a visit!

Thank you Jay for a great review and giving us a try. Glad we can help repair your tire on your Volkswagen Passat. Tire repairs, oil services, brakes, suspension work and much more any time you need us we are here. - Chad Jacks

- Dale's Service Center
4

Work was done correctly,and they are very thorough with vehicle inspections but I think there rates are high.

Thank you Pat for the great review. Taking care of your Toyota Camry timing belt & water pump is a great way to maintain the reliability of your vehicle's engine. Plus we will be here to back you up with our 3 years 36,000 mile parts and labor warranty. -Chad Jacks

- Dale's Service Center
5

Dales are incredible. The staff go above and beyond in order to help you. Would highly recommend them. 5 stars are not enough! Special shout to to Chad. You rock!

Wow Tracy! Thank you for the great review and shout out. Just know we are here for all your vehicle needs. Thank you! -Chad Jacks

- Dale's Service Center
5

Good job guys.

Thank you Dave, always a pleasure to be able to provide service to your Buick LaCrosse. - Chad Jacks

- Dale's Service Center
5

They are great and easy to work with. They'll text you pictures of what they're working on. I'm so glad to find a place I can trust.

5

I had a Great Experience with the staff at Dale’s Service Center. Expertise, Great Courtesy, a luxury Loaner Vehicle, repair in a timely manner. And Service with a Smile!!!

We are beyond thrilled to hear you had a great experience with us at Dale's Service Center. Let us know how we can help you further on your Jeep. -Chad Jacks

- Dale's Service Center
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