Reviews

Christopher Rubley
Google review 8/18/2025

Quick Response and great follow up!

ron welte
Google review 8/18/2025

Excellent price and service, I will use them again!!

Lorraine Nunn
Google review 8/4/2025

The staff at Dale’s are awesome, always polite, helpful, honest in their explanation of what’s wrong with my car. They are my go to place when my car needs work!

Reply from Business

Lorraine- Thank you for the kind words! We appreciate your trust and faith in us over the years with your Lincoln MKT! You are the best!- Dale's

Tabra Bonney
Google review 8/4/2025

Very thorough and honest!! Their work was appreciated and I will be back!

Reply from Business

Tabra, Thank you for coming in! We hope that our Pre-Purchase Inspection helped you with your decision on that Chevy Impala! -Dale's

Ken M
Google review 8/3/2025

They offered a loaner which helps me tremendously!

Reply from Business

Ken, Thank you for the kind words! We know how much of an inconvenience it is to bring your vehicle in and that is why we have those Free Loaner Cars! -Dale's

Scoop Diggy
Google review 7/31/2025

Reply from Business

Thank you Scoop!

alla baba
Google review 7/28/2025

Pricey, but they do amazing work. They have loaner cars. They were upfront and gave exact details, followed through, and had good communication. Jason seemed like he actually cared and made sure you knew what was up!

Reply from Business

Thank you Alla, we all really do care and work hard on our communication with customers! -Dale's

Stephen Boland
Google review 6/27/2025

I was to several shops, one had my truck for two weeks looking for my starter issues with no luck. Dale’s Service Center found it right away and fixed the issue. I was so impressed I asked them to check out what else was wrong with my truck they gave me a detailed list with pictures and videos. After agreeing to have everything fixed my truck runs like new. Finally real professionals, I wouldn’t take my vehicles anywhere else. Thanks

Reply from Business

Steve- Thank you for the opportunity and we hope that your GMC Sierra is running good as new now! -Dale's

Ryan Armstrong
Google review 6/22/2025

If you're reading this, you're probably need something fixed and trying to figure out if Dale’s Service Center is the real deal. Here's your answer: YES. My A/C went out, and I expected the usual hassle: chasing down updates, dealing with warranty reps, getting hit with surprise costs. But Dale’s handled everything—quickly, clearly, and with zero stress. They contacted my extended warranty company, filed the claim on my behalf, and got the repair approved without me having to lift a finger. That alone was a huge win. On top of that, the final bill was exactly what they said it would be—no games, no surprises, and they even applied a coupon without being reminded. That kind of integrity is rare. Throughout the process, I was kept in the loop. Jason and the team sent real-time updates and quotes through an easy-to-use digital system. I could review everything from my phone, approve services, and even see photos from the techs so you knew they where not making things up. It felt like how auto service should be in 2025. I also asked for a quote on routine maintenance—brake fluid, diff fluid, plugs, etc.—and they followed up quickly, broke everything down clearly, and let me decide with no pressure. This place just gets it. Friendly, honest, efficient, and professional from start to finish. If you’re anywhere near Davenport, Iowa and want a shop that treats you with respect and takes pride in doing things the right way, Dale’s is worth every penny.

Reply from Business

Ryan, Wow! Thank you so much for taking the time to share your experience with Dale’s Service Center! We’re thrilled to hear that our team, especially Jason, made your A/C repair a stress-free process. Handling warranty claims and keeping you informed with clear, real-time updates is all part of our commitment to making auto service as seamless as possible in 2025. We truly appreciate your kind words about our transparency, integrity, and digital system—it means a lot to know these efforts stood out to you. Our goal is to provide honest, efficient, and professional service every time, and it’s rewarding to hear we hit the mark for you. Thanks again for choosing Dale’s and for recommending us to others in the Davenport, Iowa area. We look forward to serving you again! Best regards, Dale’s Service Center Team

C G
Google review 5/28/2025

Ended up stuck on the side of the road. Had car towed to Dale’s. Chad and everyone were friendly, fair and honest. If I lived in the area this would be my go to shop for all auto repairs!

Reply from Business

C G, Thank you for the fantastic 5-star review! We’re so glad Chad and the team at Dale’s Service Center could turn a stressful roadside situation into a positive experience. Our commitment to friendly, fair, and honest service means the world to us, and we’re thrilled to hear it stood out to you. If you’re ever back in the Davenport, Iowa area, we’d love to be your go-to shop for all your auto repairs! Best regards, Dale’s

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