Davenport Auto Repair

(563) 388-9363
Mon - Fri: 7:30 AM - 5:00 PM

Dale’s mission is to provide dependable and convenient automotive services with the utmost Integrity. Our core fundamentals are based on honesty and ethics. We will always focus on our customers best interests. We will consistently uphold our commitments to our customers, employees and community.

5

Had an A/C issue, Dale's resolved it quickly and found a loose ground that other shops had overlooked. Shuttle rides to and from my house were greatly appreciated. Quality shop and quality customer service.

Wow! Thank you Nathan for the 5 star review. Yes sometimes it can be something minor that does not require replacing an entire A/C system. That's one awesome 2010 Chevy Camaro "The Beast". -Chad Jacks

- Dale's Service Center
5

Highly recommend! Went above and beyond when I was in a jam and at a very reasonable price! Thanks!

5

When the dealership would not deal with our truck that is only 2 years old, Dale's went way over the top to get us back to where we began. I started going to Dale's 32 years ago and will not go anywhere else. Tiff rocks as well. Love her customer service. Well over the top.

Deb, thank you for a great review. Your 2017 Dodge Ram 2500 is in good hands with us. Thank you for allowing us to get that no start issue fixed. Tiffany is great to work with she gives 100% every time. -Chad Jacks

- Dale's Service Center
4

I recently had routine service at Dale's...oil and differential fluid change, tire rotation and safety check. The online report that was sent afterwards was excellent. It included recommendations as well as pictures documenting any findings. It also included optional informational videos. Staff was very friendly. The only negative was the service took the better part of 8 hours, which no one warned me about. The owner did apologize and gave me an explanation when I mentioned this in a followup email he sent. As I was impressed by the staff as well as the report, I will be returning to Dale's the next time I need service. Good people can be hard to find, especially when it comes to servicing your car.

Thank you Guy. I think this is a very fair review. I think we fell short, I won't make excuses for that. We have turned our focus on that and how we can we improve on communication, scheduling and still give you the high quality service you deserve. Thank you for taking the time to point this out. -Chad Jacks

- Dale's Service Center
5

We took our car there to get breaks and rotors done. He was very professional looked over our car and told additional things that were needing to be fixed. They sent me a full detailed report with pictures that I can view online. & the service was fast & great very up front with all the information and we will definitely be returning customers. Definitely recommend to anybody

Thank you so much Malea for the great review. We are thrilled your experience was a great one. We know it's important to have your brakes work safely and properly. We can keep your 2006 Nissan Altima on the road for you as long as you want. -Chad Jacks

- Dale's Service Center
3

The loaner car smelled bad, it was dirty and I didn't think it was going to get me home. It wouldn't go when stepped on the gas on the highway. Also the 'service engine soon" light came on. Even though I returned it with a full tank of gas, it had 3/4 of a tank when I got it. Also they charged me $113 to put 2 unbroken pieces back together.

Sandra, thank you so much for taking time out of your day to speak with me about the loaner car condition. I have taken the vehicle out of the loaner rotation. We would not have known about this issue without your help. I'm pleased that you talked with others and found that the time it took to test your vehicle issue was a fair price. You have a very nice 2013 Ford Fusion and we really like you to be driving this for many years to come. -Chad Jacks

- Dale's Service Center
5

Had two vehicles looked at there. One we knew was lost, the other we knew would be spending some money on. It was expensive work not because of their price, but because of the work being done. They gave us a loaner vehicle I literally tried buying from them because my car was lost and the loaner was a healthy car. Word of mouth goes a long way and this is a recommended shop.

Red Scorpian, thank you for the great review. Glad the loaner car worked out for you. Any thing we can do in the future for your Honda Accord please feel free to let us know. Your brakes should be working great now. -Chad Jacks

- Dale's Service Center
5

As always, very pleased with our service. Fast quality repair of my wife’s car. Highly recommend.

Thank you Leroy for the great review. Your wife really loves her Lexus ES 300. Thank you for trusting it to us. Those vehicles have a lot of sensors in them always good to test and fix the bad one's. -Chad Jacks

- Dale's Service Center
5

Great service, honest and very willing to help

Thank you Kristine. We are here for all your automotive needs. Working with Joe right now on a plan for the 2008 Saturn Aura.

- Dale's Service Center
5

Friendly, informative, not pushy at all. They give a great detailed report of everything that is wrong with the vehicle and possible issues in the future.

Well thank you Sherry, I'm glad we could meet your expectations. Together we can keep that 2008 Pontiac Grand Prix on the road for many more miles. -Chad Jacks

- Dale's Service Center
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