Dale’s mission is to provide dependable and convenient automotive services with the utmost Integrity. Our core fundamentals are based on honesty and ethics. We will always focus on our customers best interests. We will consistently uphold our commitments to our customers, employees and community.


At Dales Automotive Center, we work a little harder to keep your car on the road. Because when we go the extra mile, you can get a lot more of them from your car. Count on DALES for complete car care...

Dales Service Center | Tim Shaffer
Tim Shaffer

Tim has been working in the family business since 1996 and purchased Dale’s in 2007. He has a BA degree in business management and many other automotive certifications. Tim enjoys bow hunting, camping and spending time with his wife and 3 daughters.

Dales Service Center | Dick Shaffer
Dick Shaffer

Dick has been working on vehicles since 1973, He purchased Dale’s in 1977 and converted it from a full service gas station into an auto repair center shortly after. Dick enjoys fishing, golfing and spending time with his 3 granddaughters.

Dales Service Center | Adam Robinson
Adam Robinson

Adam has an associate's degree in Automotive Technology and many other automotive certifications. He has over 20 years of experience working on all makes and models. Adam enjoys spending time with his wife and son. Also, he is an avid gun collector, loves hunting and is a die-hard Chicago Bears fan.

Dales Service Center | Chad JacksChad Jacks

Chad is BG certified in brake, transmission, power steering and A/C. He has 22 years of experience in the automotive parts industry. He loves spending time with his wife and 3 children. He loves great movies and attending sports events such as Chicago Cubs and Bears games.

Dales Service Center | Andrew DaleAndrew Baldwin 

Andrew started working at Dale's right before he graduated from high School in 2018. He went through the West High Industrial Technology Automotive Program. He enjoys working on his car and playing video games in his spare time.

Dales Service Center | Jason McFarlandJason McFarland 

Jason has worked in the automotive repair industry for over 20 years in Davenport. In his free time, he likes to garden and camp with his girlfriend.

Dale's Service Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Dale's Service Center (563) 388-9363 if you have any issues in accessing any area of our website.